Terms of Service

01 Acceptance of Terms

By accessing or using the website located at chelseyluxe.lat (the Website) or by engaging Chelsey House ActiveLuxe Limited for professional advisory services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the Terms). These Terms apply to all visitors, users, clients, and others who access or use our Website or services.

If you are using the Website or engaging our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. In such cases, you and your refer to both you individually and the organization you represent.

We reserve the right to modify these Terms at any time in accordance with Section 12 (Changes to Terms). Your continued use of the Website or services after any modification constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

02 Description of Services

Chelsey House ActiveLuxe Limited provides strategic advisory and consulting services to enterprises, family offices, and founder-led ventures. Our services include, but are not limited to: growth strategy development, brand positioning and architecture, digital transformation advisory, operational excellence consulting, mergers and acquisitions advisory, family office and legacy strategy, and related professional services (collectively, the Services).

The scope, deliverables, timeline, fees, and other specific terms of any advisory engagement are set forth in a separate written agreement executed between Chelsey House ActiveLuxe Limited and the client (an Engagement Agreement). In the event of any conflict between these Terms and an Engagement Agreement, the Engagement Agreement shall prevail with respect to the specific engagement.

We reserve the right to modify, suspend, or discontinue any aspect of the Website or Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance.

03 Intellectual Property Rights

All content, materials, features, and functionality available on or through the Website, including but not limited to text, graphics, logos, icons, images, audio and video clips, digital downloads, data compilations, software, page layout, design elements, and the selection and arrangement thereof (collectively, the Content), is owned by Chelsey House ActiveLuxe Limited, its licensors, or other providers of such material and is protected by Hong Kong and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The name Chelsey House ActiveLuxe Limited, the mark Chelsey Luxe, and all related names, logos, product and service names, designs, and slogans are trademarks of Chelsey House ActiveLuxe Limited or its affiliates. You must not use such marks without our prior written permission.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Content for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content except as expressly permitted by these Terms or with our prior written consent.

Work product, deliverables, analyses, reports, frameworks, and other materials produced by Chelsey House ActiveLuxe Limited in the course of an advisory engagement are addressed in the applicable Engagement Agreement. Generally, we retain ownership of our methodologies, frameworks, and pre-existing intellectual property, while granting the client a perpetual, royalty-free license to use deliverables for its internal business purposes.

04 User Obligations and Conduct

When using our Website or Services, you agree to comply with all applicable laws and regulations. You further agree that you will not:

• Use the Website in any way that violates any applicable federal, state, local, or international law or regulation;
• Transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any junk mail, chain letters, spam, or similar solicitation;
• Impersonate or attempt to impersonate Chelsey House ActiveLuxe Limited, a Chelsey House employee, another user, or any other person or entity;
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, or which may harm Chelsey House ActiveLuxe Limited or users of the Website;
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website;
• Attack the Website via a denial-of-service attack or a distributed denial-of-service attack;
• Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission;
• Otherwise attempt to interfere with the proper working of the Website or the Services.

You are responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and comply with them.

05 Payment Terms

Fees for our advisory Services are specified in the applicable Engagement Agreement. Unless otherwise stated in the Engagement Agreement, payment terms are as follows:

• Invoices are issued according to the schedule set forth in the Engagement Agreement (typically monthly in arrears or upon achievement of defined milestones);
• Payment is due within thirty (30) calendar days from the date of invoice;
• Late payments may incur interest at the rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower;
• All fees are exclusive of applicable taxes, duties, and levies, which shall be the responsibility of the client unless otherwise stated;
• We reserve the right to suspend Services if payment is not received within sixty (60) days of the due date.

Any expenses incurred by Chelsey House ActiveLuxe Limited in the course of performing the Services (such as travel, accommodation, and third-party data or research costs) are reimbursable by the client in accordance with the Engagement Agreement.

06 Disclaimers and Limitations

Website Disclaimer. The Website and all Content are provided on an as is and as available basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Chelsey House ActiveLuxe Limited disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and those arising from course of dealing or usage of trade. We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any Content.

Services Disclaimer. Our advisory Services involve the application of professional judgment, analytical frameworks, and industry expertise to complex business situations. While we endeavor to provide advice that is sound, well-reasoned, and appropriate to the client’s circumstances, we do not guarantee specific outcomes, results, or financial performance. Strategic advice is inherently forward-looking and subject to numerous factors beyond our control, including market conditions, competitive dynamics, regulatory changes, and execution quality.

No Professional Relationship. Your use of the Website does not create an advisory, consulting, fiduciary, or other professional relationship with Chelsey House ActiveLuxe Limited. Such a relationship is established only upon the execution of a written Engagement Agreement.

07 Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Chelsey House ActiveLuxe Limited, its directors, officers, employees, agents, affiliates, successors, or assigns be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, revenue, business opportunities, goodwill, use, data, or other intangible losses, arising out of or in connection with your use of the Website, the Content, or our Services, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if advised of the possibility of such damages.

Without limiting the foregoing, the aggregate liability of Chelsey House ActiveLuxe Limited for any claims arising out of or relating to these Terms, the Website, or the Services shall not exceed the greater of: (a) the total fees paid by you to Chelsey House ActiveLuxe Limited under the applicable Engagement Agreement during the twelve (12) months preceding the event giving rise to the claim; or (b) one thousand United States dollars (USD $1,000) in the case of Website-related claims where no Engagement Agreement exists.

The limitations of liability set forth in this section shall apply notwithstanding the failure of essential purpose of any limited remedy. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the exclusions and limitations in this section may not apply to you.

08 Indemnification

You agree to defend, indemnify, and hold harmless Chelsey House ActiveLuxe Limited, its directors, officers, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable legal and professional fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Website or Content, including any use of Content other than as expressly authorized in these Terms; (c) your violation of applicable law; (d) any content or information you submit to us through the Website; or (e) your negligent or willful misconduct.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses. You shall not settle any claim subject to indemnification without our prior written consent.

09 Termination

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Termination of an advisory engagement is governed by the terms of the applicable Engagement Agreement. Typically, either party may terminate an engagement upon thirty (30) days’ written notice, subject to payment for Services rendered through the date of termination and reimbursement of expenses incurred.

10 Governing Law and Dispute Resolution

Governing Law. These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, without regard to its conflict of law principles.

Dispute Resolution. Any dispute, controversy, difference, or claim arising out of or relating to these Terms, including the existence, validity, interpretation, performance, breach, or termination thereof, shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may refer the dispute to mediation administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with its Mediation Rules.

If the dispute is not resolved through mediation within sixty (60) days of the appointment of a mediator, or if either party declines to mediate, the dispute shall be referred to and finally resolved by arbitration administered by the HKIAC in accordance with the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The arbitration shall be conducted in English. The number of arbitrators shall be one (1). The arbitral award shall be final and binding upon the parties.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of its intellectual property rights or confidential information.

11 Confidentiality

In the course of our advisory engagements, we receive and have access to confidential and proprietary information belonging to our clients. We treat all client information as strictly confidential and implement appropriate safeguards to protect it. Our confidentiality obligations are detailed in each Engagement Agreement and generally include commitments to: (a) use confidential information solely for the purpose of providing the Services; (b) limit disclosure to personnel with a need to know; (c) protect confidential information with at least the same degree of care we apply to our own confidential information; and (d) return or destroy confidential information upon request, subject to legal and regulatory retention requirements.

Any information you submit through our Website contact form will be treated in accordance with our Privacy Policy. Please do not submit confidential or proprietary information through the Website contact form unless specifically requested and with appropriate protections in place.

12 Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. When we make material changes, we will post the updated Terms on this page with a revised effective date and, where reasonably practicable, provide at least thirty (30) days’ notice before the changes take effect. For changes that materially affect your rights or obligations, we may provide additional notice through the Website or by email where we have your contact information.

Your continued use of the Website or Services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must discontinue use of the Website and, where applicable, terminate any ongoing engagements in accordance with the terms of the applicable Engagement Agreement.

13 General Provisions

Entire Agreement. These Terms, together with our Privacy Policy and any applicable Engagement Agreement, constitute the entire agreement between you and Chelsey House ActiveLuxe Limited regarding the Website and Services, superseding all prior agreements and understandings.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to reflect the parties’ original intention as closely as possible while remaining enforceable, and the remaining provisions shall continue in full force and effect.

Waiver. No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment. You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign or transfer these Terms without restriction, including in connection with a merger, acquisition, or sale of all or substantially all of our assets.

Force Majeure. Neither party shall be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including acts of God, war, terrorism, civil unrest, government orders, pandemic, epidemic, natural disasters, labor disputes, utility failures, or telecommunications or internet disruptions.

Relationship of the Parties. Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and Chelsey House ActiveLuxe Limited. Each party is an independent contractor.

Third-Party Beneficiaries. These Terms are for the benefit of the parties hereto and are not intended to confer any rights or benefits on any third party. No third party shall have any right to enforce any provision of these Terms.